Our response to the COVID-19 outbreak
As a health practice our hygiene and sterilisation procedures are always of the highest standard. But we are currently doing even more as a result of the COVID-19 threat to our society.
In response we have made special provisions for:
At all times our commitment to your health and that of our team members is paramount. With these and many other measures, you can feel confident in maintaining your appointment with our clinics.
If you are ever in any doubt, give one of our helpful team a call on 07 32024544. If you feel like their response does not appreciate your specific circumstances, our Clinical Director (Clinton Abel) is available directly on 0418887473, and would be happy to discuss your concerns.
Committed to your health.
In response we have made special provisions for:
- an increase in our routine cleaning protocol of surfaces with anti viral cleaners. This is for all floors, door handles, bench tops, chairs and reception points (including our pens);
- we are refusing to see patients with cold and flu like symptoms, or those people who have returned from overseas travel for a period of 14 days, in accordance with the Australian Government guidelines;
- we have increased the space between our waiting room chairs, to ensure social distancing is maintained and limited the time that you will be seated (so you will not be waiting beside others);
- we have asked, and will continue to ask, that only those with an appointment to enter the waiting room. Of course, if you need the assistance of a carer or parent, then this is fine. A period of 5 minutes prior to your appointment is ample time for you to be in the waiting room;
- if you are still concerned want in your vehicle, let us know and we will come and get you and take you straight through to a consultation room, when it is time.
At all times our commitment to your health and that of our team members is paramount. With these and many other measures, you can feel confident in maintaining your appointment with our clinics.
If you are ever in any doubt, give one of our helpful team a call on 07 32024544. If you feel like their response does not appreciate your specific circumstances, our Clinical Director (Clinton Abel) is available directly on 0418887473, and would be happy to discuss your concerns.
Committed to your health.